Forward-deployed change engineering.

We work inside your organisation and build the software that makes change stick.

LSB Services turns more than 35 years of leading change in government and international development into working software. We embed with your team, find where delivery breaks down, and build the tools that fix it. Then we run them with you.

Based in Gibraltar Enterprise and consumer products UK and EU hosting Prototyped, tested, then shipped

Approach

Forward-deployed, not handed over.

Most change fails in implementation, not in the plan. So we don't write the plan and leave. We sit with the people doing the work and build what they need to deliver it.

01

Embed

We work alongside your team, inside your systems and your rules, until we understand how the work really gets done.

02

Build

Working software in front of real users within weeks, improved from what they do rather than what a specification guessed.

03

Run and hand over

We stay through rollout and adoption, and leave your people able to own what we built.

Experience

Three decades of delivering change where it is hardest.

LSB Services was founded by Dr Layth Bunni.

His career began in the 1990s leading some of the UK Government's largest technology-enabled transformations: public services redesigned end to end, new national systems built, and rollouts to tens of thousands of staff in offices across the country.

Since then he has worked at the centre of government and in delivery units across Africa, the Middle East and Asia, including in fragile and post-conflict states and during a public health emergency. Over the last decade he has led digital transformation in professional-services organisations, and now works in applied AI.

The pattern across all of it is the same. Good plans fail when the people expected to deliver them don't have the tools, the information or the time. LSB exists to close that gap.

We build products that make delivery succeed, then stay until they do.
  • Large-scale public-service transformationNational IT and process change, from design to nationwide rollout.
  • Centre of government and delivery unitsHelping leaders turn priorities into results, in stable and fragile states alike.
  • Enterprise platformsBusiness platforms and finance integration for project-based organisations.
  • Applied AIAssistants, document automation and apps, deployed securely and kept under human control.

What we do

Three kinds of work, one way of building.

Enterprise AI platforms

Secure assistants, workflow tools and dashboards that run inside the client's own cloud.

HiveCore

Health and consumer apps

iOS and Android apps built with professionals, with privacy designed in from the start.

HiveHealth

AI presentation and video

Turning documents into narrated presentations and short explainers.

HiveGenie

How we build

We don't say it works until we can prove it.

AI software is easy to demo and hard to trust. So every product we build goes through the same five stages. You see it before we build it, and you get evidence it works, not just our word for it.

  1. Prototype

    Click it before we build it

    We start with a clickable prototype that real users can try in their browser. We change the design in hours, not after months of build.

    You getA prototype your people have used and signed off

  2. Specify

    Spec-driven build

    Each piece of work runs through discuss, plan and execute. Every requirement maps to a plan and a test, and each stage is checked by an independent reviewer.

    You getRequirements traced from request to release

  3. Certify

    Assayed, not eyeballed

    We borrow from laboratory science. AI features are tested in controlled assays, with known failures that must be caught and clean cases that must pass. If the controls fail, the result doesn't count.

    You getA certificate for each AI claim, or no claim. Pilot open to other teams

  4. Demonstrate

    See it working

    Every release comes with a narrated, captioned walkthrough recorded against the real software, so anyone can see what changed without a meeting.

    You getA demo video for each release

  5. Ship and run

    Released under control

    We ship to a staging copy first, then to live. Each change is tracked, reviewed and recorded under our information security management system.

    You getAn audit trail you or your auditor can follow

Why it matters. Most AI projects stall because nobody can show, cheaply and repeatably, that the system does what it should. That proof is built into how we work.

Security and team

Serious about security. Serious about people.

An ISMS built to ISO/IEC 27001

We run a full information security management system built to ISO/IEC 27001:2022. It covers how we build, who has access, which suppliers we use and what we do when something goes wrong.

  • Written, version-controlled security policies
  • Risk, asset, supplier and access registers
  • A statement of applicability for every Annex A control
  • An evidence pack for each client engagement

A first-class team

A senior core that has led delivery inside government and international organisations, backed by specialist engineers, designers and security professionals brought in for each piece of work.

  • Senior people on your work, not juniors learning on it
  • Specialists matched to the problem: AI, cloud, mobile, data, security
  • The same process and standards whoever is on the team

How we work

Simple rules we keep.

01

Your data stays in your cloud

We deploy into your own tenancy, hosted in the UK or EU.

02

Humans stay in charge

AI drafts. People review and decide.

03

Built to be used

Plain-language design, tested with the people who will use it.

04

Clear ownership

We own our IP. Licences are simple and written down.

Get in touch

Have a problem AI could help with? Tell us about it.

hello@lsb-services.com

We reply from hello@lsb-services.com, usually within two working days. Your details are used only to answer you.

Draft for review, not live